Bulky, heavy and high-value items, carried in by a trained two-person crew and placed in the room you choose. Track your delivery in seconds with your reference and postcode.
Most delivery questions are answered by your tracking status. Here's what each stage means.
We have your order details, but it hasn't been placed onto a confirmed Minotaur route yet.
A planner schedules your order and we email and text you a booking link. Please respond so we can confirm your date.
The night before, we send an estimated slot. It's a guide, as start times, traffic and earlier drops can move it.
Your crew calls around 30 minutes before arrival. Signed proof of delivery is available on request.
End-to-end two-person delivery, handled with the strength it needs and the care it deserves.
Carried in and placed in the room you choose, on the ground floor.
Managed exchanges and collections, with proof of collection.
Optional assembly on request for many items. Charges apply.
Digital proof of delivery, with optional delivery photos.
Fast integration, dependable service levels and full visibility from inbound to doorstep.
25,000 sq ft of storage, container unloads, pick and pack, and managed dispatch.
API integrations, webhooks and EDI, with real-time status and POD back to your platform.
On-time performance, first-time delivery rate and exception reporting.
A few words from recent deliveries.
"Two very professional drivers. They unpacked and placed the table tennis table exactly where we needed. Brilliant service!"
"The delivery team were really good."
"The delivery team called before arrival and delivered my table to the garden with no issues."
The things customers ask us most about delivery and tracking.
Delivery help, retailer enquiries, collections, returns and proof-of-delivery requests.
Call with your tracking reference and delivery postcode to hand.
Integrations, warehousing, reporting or service levels.